FAQ

What is Creators Gallery?

Creators Gallery is an online gallery that makes it possible for upcoming artists and emerging talent to sell their art.

Our aim to create a place for artists to sell their work sustainably, with full support and fair pay at the forefront of our business model.


Where is Creators Gallery based?

We're based in Venice, California and operate worldwide.

 

General

Do I need to set up an account in order to make a purchase?

No, anyone can shop at Creators Gallery with or without account. Simply browse the site, find works you love, purchase and enjoy.


What payment methods does Creators Gallery accept?

Debit and Credit Cards (Visa, Mastercard and American Express) for all markets. 


I need to change my order. How can you help?

If you need to change or cancel your order, please contact us immediately. We generally process orders within 1-4 hours, and once our warehouse has processed your order, we will be unable to make any changes.


Artworks

Where can I learn more about your print and paper quality?

Learn more about our quality, materials and print process here (opens in new window).


How do you source work?

We source artworks directly from artists. The majority of artworks are sold exclusively in limited edition print runs and not available anywhere else.


How often are new artworks added to Creators Gallery?

New artworks will be added to the site weekly. Check back frequently to see what’s new and find works that suit your aesthetic.


Framing

We believe in the power of simplicity and empowering consumers. The artwork you buy will at the end of the day play a big role in your home.

All artworks are sold and delivered unframed to give you the flexibility and freedom to frame and display your artwork in a way that fits your unique home. 


Shipping and Returns

What are the return and cancellation policies?

As a customer of Creators Gallery you have the right to cancel a purchase without giving reasons within 14 days from the date you received the goods. Upon cancelling an order, contact us at info@creators.gallery for help with your free return.